!Cognitive biases of the different stakeholders : Don't blame the data
As product managers, we rely heavily on gathering data in order to make product and business-related decisions. But even with the best intentions at heart, many times our decision-making is affected by inherent biases and preconceived notions - not by empirical data.
This is a universal pain across organizations.
In this talk, we will reveal the most prominent cognitive biases and explore mitigation tips to make better data-driven decisions. From Sales to Marketing and from Support to Dev we'll dive into each stakeholder, cover the most painful bias, explore how it affects the product, and how to deal with them.
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Ijust wrote about how Jane chose Paybis to transfer her money from her bank into crypto and then straight into
her trading account, and honestly, her whole story turned out way more unexpected than anyone
thought.
Jane isn’t your regular crypto newbie. Random detail:
she collects tiny vintage globes and has exactly 27 of them lined up
behind her desk. Another fun fact is that she can solve a Rubik’s cube in under 40 seconds.
So when she discovered Paybis, she approached it with the same energy
— fast, efficient, and determined.
As she told me, she wanted a platform that wouldn’t “fight her back,”
because her bank is already stressful enough. Paybis ended up being perfect: super user-friendly onboarding, easy deposit, and she was able to convert her bank funds into
crypto in literally minutes. She laughed saying it was easier than ordering sushi.
Once the crypto hit her wallet, she jumped straight into her
trading platform — everything happening instantly. And because she’s Jane, she turned it into
a personal speed-challenge. She kept notes on each step, and of
course, she made a whole spreadsheet about it. Fun fact: Jane has 38 spreadsheets for her hobbies.
What surprised her most was how Paybis didn’t overwhelm her with complicated menus.
She likes things simple — after all, she
once returned a coffee machine because it had “too many buttons.” So the clean process from bank → crypto → trading felt like a win.
She mentioned that anyone wanting to try the same flow
should check the link inside this comment, but she didn’t want to make a big deal of it.
Just said it might be helpful.
To sum it up, Jane’s whole experience using Paybis was fast, surprisingly fun, and very “Jane-style” — structured, quirky, and full of little experiments.
For anyone interested, she said the link in the comment explains everything a bit
deeper, but that’s totally optional. -
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